We offer 60 days Returns and Exchanges on all products in new resalable condition with original packaging and labels.If you would like to Return or Exchange your rug, please complete the Returns Form and return to the following address:nztack
78b Oropi Road
Greerton, Tauranga
Exchanges are process within 2 working days.

Gift cards are not returnable.
To complete your return, we require a receipt or proof of purchase.

We offer Flat Rate shipping via nzcouriers and Post Haste

North Island - $10

South Island - $18

Rural Delivery Surcharge - $5

Shipping is generally 1-2 working days for the North Island and 2-3
working days for the South Island. Please allow additional time for
rural delivery.