We offer 30 days Returns and Exchanges on all products in new resalable condition with original packaging and labels, with a receipt or proof of purchase. Gift cards are not returnable. See our policy.

If you would like to Return or Exchange an item, please login to your account and select "Request Return" on the order you wish to Return or Exchange then follow the return instructions.

We offer Flat Rate shipping via nzcouriers and Post Haste (Feed bags are sent at different rates).

North Island - $10
South Island - $18
Rural Delivery Surcharge - $5

Shipping is generally 1-2 working days for the North Island and 2-3 working days for the South Island. Please allow additional time for rural delivery. See details and Feed delivery rates.